A user is anyone who can make or receive business calls using chatrsms.com. In most organizations, each employee who makes or receives calls will be a user. Good news! Adding more users might reduce your per-user rate.

chatrsms.com allows you to pick the right plan for each user, so you pay for only what you need. For example, if you are the business owner, you might want to be a Pro user to take advantage of features like call recording and video meeting transcription. However, the basic user option might be sufficient for people who work in the field and take fewer calls. 

Volume discounts are available, contact sales for more information.

Yes. Once you have set up your account, you can add, change, or remove users.

Like others in the industry, chatrsms.com must bill customers under the laws and regulations set in place by tax authorities and regulatory agencies, including federal, state, and local regulators. These jurisdictions and agencies assess taxes, fees, and surcharges for telecommunications-related services and programs that solution providers, including chatrsms.com, are obligated to collect from customers and remit to these agencies. There are also some surcharges that telephone-related services providers are permitted, but not required to pass through to customers.

Taxes and fees that impact the telecommunications industry are frequently adjusted, based on your location, and subject to change without notice. If new or different taxes, surcharges, or fees are imposed on chatrsms.com, we will include those adjustments in applicable billings.

Detailed information is available on the Federal Communications Commission (FCC) website.

You have a choice in pricing options with chatrsms.com. Depending on your business needs, you can choose between our month-to-month or annual payment options. Save by paying annually, or reserve the flexibility to cancel at any time by selecting month-to-month payments.

chatrsms.com’s solution allows you to send and receive text and image messages using your business phone number. The US wireless carriers have implemented registration requirements, limitations and fees for outbound text messages to their customers. Customers that wish to use chatrsms.com for text messaging will need to register and accept these additional fees.  Learn more.  chatrsms.com’s service is intended for conversational text messaging.  Bulk or high volume SMS is available at an additional cost.